💬 Frequently Asked Questions
Q1: What types of custom jewelry do you offer?
A1: We offer personalized rings, necklaces, and bracelets made of S925 sterling silver with 18K gold plating.(Custom packaging is not included).
Q2: What color options are available?
A2: All items are available in gold or silver finishes.
Q3: How many fonts can I choose from?
A3: We offer 20 font styles for customization. If you don’t specify, the default font will be used as shown in the product photos.
Q4: What information should I provide when placing an order?
A4: Please include the following details in your order notes:
• Custom text (we recommend under 9 letters)
• Font name
• Preferred color: gold or silver
• For rings: inner diameter or circumference
Q5: Can I choose a specific ring size or double-layer ring style?
A5: Yes, we offer custom sizing. Please provide your ring size (inner diameter or circumference). We also offer single or double-layer ring designs upon request.
Q6: What are the default chain lengths for necklaces and bracelets?
A6:
• Necklaces: 40 cm + 5 cm extender
• Bracelets: 14 cm + 5 cm extender
Q7: Is there a minimum order quantity? What’s the production time?
A7: No minimum — just one piece to order.
Production takes 7 business days before shipping.
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